Mysterious tilde file (~) on the desktop


The Service Profile is damaged. Reinstall the Service Profile


Change the registered owner of a computer


Windows will not shut down


My icons keep on disappearing; getting mixed up; moving; disappearing.


No button on taskbar when minimising windows


Install fonts doesn't work


Working in the Registry


How do I prevent the Windows log-on at bootup?


Various controls display wrongly (scroll bar arrows; minimise, maximise or close

buttons; option buttons; check boxes etc).


Print the contents of a directory from Windows Explorer


Windows Media Player; going online "Updating Track Information in Media Library and My Music"


Add/Remove Programs list empty


Windows Explorer Does Not Display Item's Contents in Right Pane


Force logon (Win 9x systems)



Taken from!data/en_us/data/MSN_Hotmail_PIMv9.its51/$content$/PIM_REF_RestrictedAttachmts.htm

Files with the following extensions cannot be added as attachments to Hotmail messages (and also cannot be received via Hotmail):

ade, adp, asp, bas, bat, chm, cmd, com, cpl., crt, exe, hlp, hta, inf, ins, isp, its, js, jse, lnk, mdb, mde, mdt, mdw, msc, msi, msp, mst, pcd, pif, reg, scr, sct, shb, shs, tmp, url, vb, vbe, vbs, vsd, vsmacros, vss, vst, vsw, ws, wsc, wsf, wsh

Closing a free Hotmail account - go to the Help Menu after logging in, you will be directed to the following page which has a 'close my account' button:

The text of the page states:

"By closing this account, you are marking your account inactive. Stored e-mail will be permanently deleted and inbound mail will be refused. Your .NET Passport will still function, and your e-mail name will be reserved.

To re-activate your account, simply go to and enter your Sign-In name and password. You will then be able to send and receive e-mail using MSN Hotmail once again.

If your account stays 'inactive' for over a period of 90 days, it will be permanently deleted. This delay is necessary to discourage users from engaging in fraudulent activity. Additionally, due to the limited number of names available, we may allow other users to sign up for and use your current e-mail name after your account has been permanently deleted..."

Hotmail account has been hijacked

Trouble logging into Hotmail

The Hotmail Banner Ad

Hotmail - activating the free Hotmail email account

I am getting multiple copies of my emails

Outlook and Hotmail:

Outlook only supports one Hotmail account per email identity, eg:



MSN Messenger and Windows Messenger


Note: Norton Anti-Virus (2003) includes an option to "monitor" instant messengers. Turn this option OFF if you want to stop Messenger from loading automatically.

HOW TO: Remove Instant Messaging Users for Windows Messenger [Q310705]


Stop Messenger running


Stop Messenger in XP


Uninstall Windows Messenger

MSN Messenger 5.0 - Windows XP


What ports are used by Messenger?


Disabling the Messenger advertisement pane (Windows Messenger)


Can't sign in when using Messenger


Error 1601 installing Messenger


MSN and MSN Explorer


The latest version of MSN Explorer as at 18 September 2004 is 9.10.0006.2205


Creating a separate MSN Dial Up Connection


Trouble logging on to MSN Explorer


Removing MSN Explorer Links folder


General Information about MSN


Cancel an MSN account


MSN Explorer has a white background


Exporting MSN Explorer favorites


MSN Explorer Autocomplete


Email messages list the sender as 'unknown' or do not list a sender


Resetting MSN's dial up credentials


Service profile is damaged


No audio in MSN Explorer


Special notes


Archived mail

Pre MSN8 - .dbx file type.  MSN8 - .maildb file type.


Storage location:

c:\windows\applications data\msn 6\user data


c:\documents and settings\{userprofile}\application data\msn6\userdata



c:\Documents and Settings\{user profile}\My Documents\MSN_Mail.msnbak


c:\windows\local settings\application data\microsoft\msn\db\mail(email account address)\


c:\documents and settings\{userprofile}\local settings\application data\microsoft\msn\db\mail(email account address)\


On my system, downloaded email messages can be seen in the mail* folder (they have an .000 extension). Try opening each one using Notepad).  Unfortunately, opening using Notepad does not allow access to attachments.


The \msn\db\ folder contains (temporary) local copies of email messages read using MSN Explorer; you will also see a couple of .sdf files which (at least on my system) seem to contain only emails subject to junk mail filtering and my addressbook. 

The correct http server address for email for Outlook and Outlook Express is: uses a different address:



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Last updated Sunday, August 20, 2006