Cannot find program.exe

 

Windows cannot find program.exe

http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q189583

 

Err Msg: Windows Cannot Find Program.exe, Which Is Needed
http://support.microsoft.com?scid=kb;EN-US;q188592

 

Cannot Find Program.exe Needed for Opening Files
http://support.microsoft.com/support/kb/articles/q191/2/19.asp

 

Error Message: Cannot Open File. Cannot Find Program.exe
http://support.microsoft.com/support/kb/articles/q172/7/20.asp

 


MSIMN caused an invalid page fault in MSHTML.DLL

 

Error message when you put several pages of a document in an email

http://support.microsoft.com/?kbid=814834

 

Shut down all programmes, go to start/run and type:

regsvr32 mshtml.dll

If it doesn't work, you may have a corrupted copy. Use system file checker to extract a replacement.

It May be damage from the Happy99 trojan
http://support.microsoft.com/support/kb/articles/q221/4/86.asp

MSIMN caused an invalid page fault in module Kernel32.dll
MSIMN caused an invalid page fault in module unknown
Explorer caused an invalid page fault in module Mailnews.dll at 014f:62060a0f
Outlook caused an Invalid Page Fault in module Unknown
MSIMN caused an invalid page fault in module Inetcomm.dll
When you attempt to post to a newsgroup, the post may not succeed, and you may receive the following response from the server:
500 What?
When you start Outlook 98, you may receive the following error message:
MAPI32 caused an invalid page fault in module Kernel32.dll
When you try to perform various operations, you may receive the following message:
This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator.

Rules damage can cause it, Uncheck all and test
http://support.microsoft.com/support/kb/articles/Q225/0/96.asp

MSIMN caused an Invalid Page Fault in module unknown
MSIMN caused an invalid page fault in module MSOE.DLL at memory address
MSIMN caused an Invalid Page Fault in module kernel32.dll


Msgsrv not responding

 

Msgsrv32.dll is a dynamic-link library (DLL) that handles error message codes for Windows-based drivers. If Msgsrv32.dll encounters an error code that it is unable to handle, Msgsrv32.dll may stop responding.

This problem is known to be related to VXD Driver files. VXD driver files are commonly used in creating printer and video drivers for Windows. To ensure that the problem does not involve the video driver, set your display to use the Standard VGA Driver that ships with your operating system.

 

Have a close look at the drivers for your modem as well. Make sure the correct ones are installed, and that they are the latest available for particular modem and operating system.

Finally, try to find out what programme may be causing your problem. Disconnect from the internet. Shut down all programmes. Use ctrl, alt, del to shut down everything except for explorer and systray. Now connect to the internet and see if the problem recurs. If it doesn't, let things restart one programme at a time, testing between each change.

If you have installed any freeware or shareware around the time that the errors began, look at it with a suspicious eye.

 


Recreating the cache, history and cookie folders when corrupted

 

Export your cookies using file/import and export. You can import them when you are finished.

 

Shut down all programmes and boot into dos if you are using Windows 95 or 98. If using Windows ME use an appropriate disc to access DOS. Run the following commands from the windows directory, typically c:\windows\>

smartdrv

deltree history (note: use this command to delete the history folder)

deltree tempor~1 (note: use this command to delete the IE cache)
deltree cookies (note: use this command to delete the cookies folder)

Reboot using ctrl, alt, del if using Windows 95 or 98. If using WindowsME remember to remove the boot floppy.

Windows 2000 users will have to log in as Administrator to be able to delete the folders in question directly from within Windows Explorer. Windows XP users will use the same procedure.

NOTE:
Different operating systems use different paths to the history, temporary internet files and cookies folders. Check your system to make sure that you are using the correct path for your machine. For example, you may find your folders are located at ...\documents and settings\{identity}\{dir} or similar.

 


IEXPLORE caused an invalid page fault in SCRBLOCK.DLL

 

Disable Norton Antivirus script blocking.

 


Problems downloading

 

Disable *all* other programmes, including your virus scanner.  For example, a Quick Time add-in called qttask.exe has been found to cause downloads and installs to fail.

 

Also, Trend PC-cillin Anti-virus "Real Time Monitor" can cause downloads to fail.

 

If you are running Windows ME and have Norton System Doctor installed, search your system for files called OEM****.INF (where * is variable) and the files are zero byte in size.  If you find them delete them, turn off System Doctor and try the install again.

 

Microsoft have issued a patch that will resolve the OEM****.INF issue - see the link below:

 

CreateFile Improperly Returns ERROR_ALREADY_EXISTS if the Drive Is Locked and the File Did Not Exist

http://support.microsoft.com/default.aspx?scid=kb;EN-US;301540

 

You cannot download files from an FTP server:

http://support.microsoft.com/?scid=kb;EN-US;q816037

 

Internet Explorer Opens .exe Files Instead of Downloading Them
 (140991)
http://support.microsoft.com/default.aspx?scid=kb;en-us;140991
 

Error Message: Error Locating Object Handler

Error Locating Object Handler
There is no viewer available for the type of object you are trying to to open. The following information is available about this object:
Address of Object: Web_address_of_the_file
Content Type: type of file
Possible location of viewer: Microsoft ActiveX Gallery
Do you want to go to this location to download a viewer for this type of object ?

http://support.microsoft.com/support/kb/articles/q180/5/53.asp

 

Cannot Use Internet Explorer to Download Files

You cannot use Internet Explorer to download files. However, you can download files from the Internet through the use of other methods, such as File Transfer Protocol (FTP)-client programs.

http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q306837

 

Err Msg Downloading File: Download Accelerator Error

When you start Microsoft Internet Explorer and attempt to download a file over the Internet, you may experience the following behavior:
An additional toolbar is displayed in your browser window, and the File Download dialog box looks different than the Internet Explorer File Download dialog box.
-and-
When you click Start Download in the Download File Info dialog box that is displayed on your screen, you may receive the following error message:
Retry the download of file name
When you click Retry Now, you may receive the message again. After you click Retry Now several times, you may then receive the following error message:
Download Accelerator Error
Connection to site failed: An invalid argument was supplied while trying to download file name
where file name is the name of the file that you are attempting to download.
As a result, you may be unable to download the file.
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q306903

 

Error Message: Error Locating Object Handler

Error Locating Object Handler
There is no viewer available for the type of object you are trying to to open

http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q309300

 

Cannot download with Internet Explorer

If you click a link to download a file, nothing happens.
If you right-click the link, and then click Save Target As on the shortcut menu that appears, the Save As dialog box appears briefly and then disappears

http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q299328

Not Prompted to Specify Download Folder for File

When you download a file from the Internet, you may not be prompted for the location in which to save the file that you are downloading. Instead, the file may be opened
http://support.microsoft.com/support/kb/articles/q177/9/76.asp

File appears to be downloading but is not

When you attempt to download a file from a Web site, the Copying dialog box may appear (containing two folder icons with page images moving between them), but the File Download dialog box may not appear.
In this case, you may be unable to download a file

http://support.microsoft.com/support/kb/articles/Q301/7/16.ASP

 

Internet Explorer Window Closes When You Click a Download Link

After you click a link to download a file and receive a prompt to run the file from the current location or save it to disk, the browser window closes
http://support.microsoft.com/support/kb/articles/q268/9/76.asp

 

Browser Window Closes When You Click Link to Download Files

In Internet Explorer 5.5, when you try to download a file from the Internet, the download may start, but the browser window may then close
http://support.microsoft.com/support/kb/articles/q275/2/90.asp

 

Error Message Attempting to Download .pdf File

Internet Explorer cannot download from the Internet site File_name from Computer_name.
The download file is not available. This could be due to your Security or Language settings or because the server was unable to retrieve the requested file

http://support.microsoft.com/support/kb/articles/q231/2/96.asp

 

Cannot Download Documents from a Secure Web Site

Internet Explorer cannot open the Internet site
https://<Web address>/<filename>.doc
Server execution failed
-or-
Microsoft Excel cannot access the file
'https://<Web address>/<filename>.xls.'

http://support.microsoft.com/support/kb/articles/q196/1/24.asp

 

Err Msg: Internet Explorer Could Not Download <Filename>

When you attempt to download a Microsoft Excel (.xls, .xlm, .xlc, .xlt), Microsoft PowerPoint (.ppt), Microsoft Word (.doc, .dot), or Adobe (.pdf) file from the Internet, you may receive the following error message:
Internet Explorer could not download <filename> from <Web site>. The downloaded file is not available. This could be due to your Security or Language Settings or because the server was unable to retrieve the requested file.
NOTE: Other extensions may be affected as well.

http://support.microsoft.com/support/kb/articles/q196/5/05.asp

 

Internet Explorer May Not Open a Small Document

When you attempt to open a small document (such as a Microsoft Office document or a .pdf file) in Internet Explorer 5.01 or Internet Explorer 5.01 Service Pack 1 (SP1), you may receive the following error message:
The page cannot be displayed.
If you click Refresh, the document is displayed correctly.

http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q276436

 

You Cannot Download Files That Are 2 GB or Larger

When you attempt to download a file from the Internet by using Hypertext Transfer Protocol (HTTP) in Microsoft Internet Explorer, you may find that the download does not complete. As a result, you cannot download the file
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q298618

 

Q231755  Extra File Extension May Be Added to Downloaded Files

When you download a file using Internet Explorer, a duplicate file extension may be added to the file name
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q231755


Downloading a programme triggers Quicktime

Trying to download opens a blank page with an icon in the corner

Can't download programme files (EXE) / the plugin did not initialize

 

Microsoft has released a Knowledge Base article regarding this problem that tells you what is wrong, but doesn't provide full advise on how to fix things:

 

Netscape-Style Plug-ins Do Not Work After Upgrading Internet Explorer [Q303401]
http://support.microsoft.com/support/kb/articles/q303/4/01.asp

 

Blank Web Page with Placeholder Icon and You Cannot Save a File to Disk
http://support.microsoft.com/default.aspx?scid=KB;EN-US;q316537

 

Using Regedit, navigate to the following registry key.  Export the key and then delete it.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Plugins\Extension\.exe

 

Quicktime has released an updated version compatible with the versions of IE listed above.  Uninstall Quicktime.  You will, of course, need to reinstall QuickTime with a version compatible with your IE version.

 

Note that other programmes may be affected, so have a look at ..\downloaded program files if you are having problems downloading EXE files. Selectively delete any third party plugins that you find there (noting what you have removed and testing after every deletion) if you are unable to resolve a problem downloading EXE files (make sure you check the registry key above FIRST which may provide clues as to where the problem lies).  Ask in the newsgroup if you are not sure what the plugin is BEFORE deleting.  We don't want you deleting something essential that is not easily replaced.


Outlook Express runs slowly

 

OLEXP: Outlook Express Performance Is Slow [Q271510]
http://support.microsoft.com/support/kb/articles/q271/5/10.asp


Outlook Express is slow to close

 

OLEXP: Windows Me Hangs, Task Mgr Cites Msimn When You Close OEX [Q297225]
http://support.microsoft.com/support/kb/articles/q297/2/25.asp


Can't type text in Internet Explorer or Outlook Express

 

Cannot Type Text in Outlook Express or Internet Explorer [Q235236]
http://support.microsoft.com/support/kb/articles/Q235/2/36.asp

 


Internet Explorer and Nimda

 

Generally Internet Explorer 5.5 SP2 and IE6 are protected from the Nimda virus BUT there are exceptions. Please review the following link:

 

IE 6 and the Nimda Worm:
http://www.microsoft.com/technet/security/topics/NimdaIE6.asp?frame=true

 

Further information regarding Nimda, the applicable security patches and other advice can be found here:

http://www.microsoft.com/technet/treeview/default.asp?url=/technet/security/topics/nimda.asp

 


Access to the Resource.....

 

Err Msg: Access to the Resource 'HTTP://<Location>' Has Been... [Q250915]
http://support.microsoft.com/support/kb/articles/q250/9/15.asp

 


IEXPLORE.EXE is not a valid win32 application

 

ErrMsg: "IEXPLORE.EXE Is Not a Valid Win32 Application" [Q303395]
http://support.microsoft.com/support/kb/articles/q303/3/95.asp

 


EXPLORER caused an exception c06d007eH in module SENS.DLL

 

Please have a look at these links:

Various Error Messages Caused By MTX or Matrix Virus

http://support.microsoft.com/support/kb/articles/q242/1/91.asp

Explorer caused an exception C06D007EH in module Sens.dll
Aoltray caused an Invalid Page Fault in Module Wsock32.dll at <memory location>
Spool32 caused an Invalid Page Fault in Module Spoolss.dll at 0167:7FACD02E
There is not enough memory to start Wsock32.dll
Waol has caused an invalid page fault in module Resource.dll

Msndc caused an Invalid Page Fault in Module Unknown at 0000:6003F400

WAOL has caused an Invalid Page Fault in Module Wsock32.dll at <memory location>

Winipcfg caused an invalid page fault in module Winipcfg.exe
Iexplore caused a stack fault in module Wsock32.dll at 015f:75fa9c2f
Iexplore caused an Invalid Page Fault in module <unknown>
The web page you requested is not available offline.
Mtx_ caused an invalid page fault in module mtx_.exe
Iexplore caused a stack fault in module Wsock32.dll
Explorer caused an Invalid Page Fault in module Wfxseh32.dll


Error Messages if Wsock32.dll File Is Damaged or Missing

http://support.microsoft.com/support/kb/articles/q298/4/36.asp

Explorer caused an exception C06D007EH in module Sens.dll
Aoltray caused an Invalid Page Fault in Module Wsock32.dll at <memory location>
Spool32 caused an Invalid Page Fault in Module Spoolss.dll at 0167:7FACD02E
There is not enough memory to start Wsock32.dll
Msndc caused an Invalid Page Fault in Module Unknown at 0000:6003F400

WAOL has caused an Invalid Page Fault in Module Wsock32.dll at <memory location>

Winipcfg caused an invalid page fault in module winipcfg.exe

Iexplore caused a stack fault in module Wsock32.dll at 015f:75fa9c2f
Iexplore caused an Invalid Page Fault in module <unknown>
The web page you requested is not available offline.
Mtx_ caused an invalid page fault in module mtx_.exe
Iexplore caused a stack fault in module wsock32.dll


Does IE support download resuming?

 

*If* you reconnect to the download site while the partial load is still in the cache, and *if* the downloading server supports resume, and *if* the server is not one of many (ie part of a server farm) then just clicking on the link should allow the download to resume.

It is because of this that I use Opera for downloading (I don't use Gozilla because of spyware and other problems).

 

STOP PRESS ... STOP PRESS... Windows XP SP2 *will* support resuming a download, but *only* for Windows Update (Version 5):

 

All about the the latest version of Windows Update (V5)

http://www.microsoft.com/windowsxp/sp2/whatsnewforwu.mspx

 


View thumbnail doesn't work

 

Entering the following in the Start,Run box should fix this problem:
regsvr32 c:\windows\system\thumbvw.dll

Make sure the path to thumbvb.dll is correct for your machine.

 

Also, have a look at these links - they all say basically the same thing; the default programme for for the jpg file type has been changed:

 

Image Previews Not Displayed in Windows Explorer [Q192573]
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q192573

 

Thumbnail Views Not Displayed for Some File Types [Q178746]
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q178746

 

Thumbnail View Does Not Work for Certain .jpg Files [Q191811]
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q191811

 

OFFXP: Thumbnail Images Do Not Appear After Upgrade to Office XP [Q292499]
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q292499

 


The size of thumbnails is smaller

 

This is normal behaviour for IE5.5

 


IEXPLORE caused an XXXXX in WSOCK32.DLL

 

First, make sure you only have one copy of wsock32.dll and that it is in ..\windows\system.

There has been a LOT of wsock32.dll errors caused by the virus described at  the link below:
http://www.symantec.com/avcenter/venc/data/w95.mtx.html

Also, McAfee PCFirewall can replace wsock32.dll with its own version, causing problems.

 

Various Error Messages Caused By MTX or Matrix Virus

http://support.microsoft.com/support/kb/articles/q242/1/91.asp

Explorer caused an exception C06D007EH in module Sens.dll
Aoltray caused an Invalid Page Fault in Module Wsock32.dll at <memory location>
Spool32 caused an Invalid Page Fault in Module Spoolss.dll at 0167:7FACD02E
There is not enough memory to start Wsock32.dll
Waol has caused an invalid page fault in module Resource.dll

Msndc caused an Invalid Page Fault in Module Unknown at 0000:6003F400

WAOL has caused an Invalid Page Fault in Module Wsock32.dll at <memory location>

Winipcfg caused an invalid page fault in module Winipcfg.exe
Iexplore caused a stack fault in module Wsock32.dll at 015f:75fa9c2f
Iexplore caused an Invalid Page Fault in module <unknown>
The web page you requested is not available offline.
Mtx_ caused an invalid page fault in module mtx_.exe
Iexplore caused a stack fault in module Wsock32.dll
Explorer caused an Invalid Page Fault in module Wfxseh32.dll


Can't change Internet Explorer cache size

 

Have a look at this link

Cannot Change Temporary Internet Files Cache Size
http://support.microsoft.com/support/kb/articles/q195/1/63.asp

If the problem continues, you need to track down the source.  One recent culprit has been 'McAfee Safe and Sound'. Norton Internet Security 2000 is also known to cause various problems.

 

You Cannot Change the Temporary Internet File Folder or the Cache Size (Q301897)
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q301897

Do an inventory of all other programmes installed, including your virus scanner, disable them and test.  McAfee's Safe & Sound Backup utility is one that is known to cause problems.


The Internet Explorer Error Reporting Tool

 

By clicking on the provided link in the error reporting tool window, you can access details of the error message AND you will be given the opportunity to send a report to Microsoft.

 

Some people prefer to disable the tool. Instructions for the various operating systems can be found at the link below:

 

Description and Availability of Internet Explorer Error Reporting Tool
http://support.microsoft.com/support/kb/articles/Q276/5/50.ASP

When the Error Reporting Tool triggers, it is possible to view the data that the error report contains. This data is ESSENTIAL INFORMATION and must be provided when asking for assistance in the newsgroups. 

 

The data we need (application name and module name) will appear as below (the details will change, but not the headings):

 

App name   App version   Module name   Module version   Offset
----------------------------------------------------------------
Mmod.exe   1.0.68.0      Oleaut32.dll  3.50.5014.0      000015f2
 

**NOTE**  Sometimes there is no option to send a report to Microsoft.  If this is the case for you, please check the URL below:

Microsoft Internet Explorer has encountered a problem and needs to close. We are sorry for the inconvenience."


I can only run 2 downloads at a time

 

This download limit can be increased.

 

How to Configure IE to have more than 2 download sessions.
http://support.microsoft.com/?scid=kb;EN-US;q282402

 


Iexplore caused an invalid page fault in urlmon.dll

 

Urlmon.dll controlls URLDownloadToCacheFile function. First you need to make sure that your IE cache is not damaged. Follow the instructions at this link.

 

Hewlett Packard have also been implicated in this error, as per ...

 

When trying to download compressed metadata

http://support.microsoft.com/?kbid=841237

 

Iexplore caused an invalid page fault in URLMON.DLL

http://support.microsoft.com/support/kb/articles/q309/4/76.asp

 

Running a 'custom program' that uses IE:

http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q810948

 

Also, have a look at this link if you have Quickview Plus:

 

"Invalid Page Fault in Module Urlmon.dll" Error Message When Starting Internet Explorer

http://support.microsoft.com/support/kb/articles/q254/4/90.asp

 

You may need to re-register some files as per the commandlines below:

 

Regsvr32 vbscript.dll
Regsvr32 jscript.dll
 

You may need to update your scripting engine.  The latest scripting engine can be found at
http://msdn.microsoft.com/library/default.asp?url=/downloads/list/webdev.asp
(98, ME, NT4.0) For 2000 and XP go to
http://www.microsoft.com/downloads/details.aspx?FamilyID=c717d943-7e4b-4622-86eb-95a22b832caa&DisplayLang=en
 

It is essential to check for spyware/hijackware/foistware.

 

Go to IE tools, internet options, general tab. Click on the cache settings button and then 'view objects'. Delete anything you don't recognise.  If you are unsure, or no objects appear, for diagnosis purposes I REALLY like BHODemon, available at http://www.definitivesolutions.com/bhodemon.htm.  It does not need installing - simply unzip and run the EXE programme.  It is very easy to use.

 

I find this programme is a better option than IE6's ability to turn off "Enable third-party browser extensions (requires restart)".  This disables *all* plug-ins and makes troubleshooting very difficult.

 

Many people like AdAware, available at www.lavasoft.de .  Make sure you keep the signature files up to date and remember, AdAware may only remove the current installation of spyware; it may not do anything about software that reinstalls itself, so unless you want to get stuck in an endless loop of hijack/cleanout/hijack/cleanout make sure you get rid of whatever is installing the junk.  See my Troubleshooting advice for information about how to track down and get rid of spyware completely.

 

An excellent replacement for AdAware is Spybot. Again, it is a free programme which can be downloaded from:

http://spybot.eon.net.au/

 


Unable to print/printing problems

 

Problem - pages being cut off when printing

Print in landscape mode ... or ...

An activeX control is available - http://www.visiontech.ltd.uk/software/ "Internet Explorer Fitted-Width Printing".  The activex control is ieprint.cab

An icon will appear on your IE toolbar: 

 

Internet Explorer quits unexpectedly when you try to print or to preview a document
Internet Explorer has encountered a problem and needs to close. We are sorry for the inconvenience.

http://support.microsoft.com/?scid=kb;EN-US;q827666

Err Msg: Unable to Print Document [Q191034]

Unable to print document, either document's application is not installed correctly, there is not enough memory to load the application, or this application does not support printing (for example sound files can not be printed).
Internet Explorer cannot open the Internet site Web address
http://support.microsoft.com/support/kb/articles/q191/0/34.asp

Q271562  HTML Messages with Pictures Do Not Print Correctly After You Install Internet Explorer 5.5 SP1 or 6.0

Pictures may not print correctly or may not print at all. This issue typically occurs after you install Internet Explorer version 5.5 Service Pack 1 (SP1) or Internet Explorer version 6.0.

http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q271562

 

How to Print a Web Page in Internet Explorer 5.5 [Q306786]
http://support.microsoft.com/support/kb/articles/q306/7/86.asp

 

How To Print the Favorites List in Internet Explorer 5 [Q237954]
http://support.microsoft.com/support/kb/articles/q237/9/54.asp

Internet Explorer Print Jobs Not Deleted from NetWare Queue [Q187679]
http://support.microsoft.com/support/kb/articles/q187/6/79.asp

Unable to Print History or Temporary Internet Files Folders [Q182592]

When you try to print the contents of your Internet Explorer History or Temporary Internet Files folder, you may be unable to do so.
http://support.microsoft.com/support/kb/articles/q182/5/92.asp

Map Images May Not Print Properly When Using Internet Explorer [Q249254]
http://support.microsoft.com/support/kb/articles/q249/2/54.asp

Background Color in Select Tag Does Not Print or Preview [Q257243]
http://support.microsoft.com/support/kb/articles/q257/2/43.asp

Unable to Print Preview Adobe Acrobat (.pdf) Files [Q258106]
http://support.microsoft.com/support/kb/articles/q258/1/06.asp

Unable to Print Using Print Button on Internet Explorer Toolbar [Q227094]
http://support.microsoft.com/support/kb/articles/q227/0/94.asp

Table Borders May Not Print Properly in Internet Explorer [Q257036]
http://support.microsoft.com/support/kb/articles/q257/0/36.asp

Documents Do Not Leave the Print Queue [Q183500]
http://support.microsoft.com/support/kb/articles/q183/5/00.asp

Cannot Print from Internet Explorer or Outlook Express [Q224202]

When you try to print from Internet Explorer or Outlook Express when running Windows NT 4.0, nothing may happen (you may receive no printout), and you may receive no error message. This can occur with either a local or a network printer.
http://support.microsoft.com/support/kb/articles/q224/2/02.asp

Internet Explorer Print and Print Preview Show One Page Only [Q271954]
http://support.microsoft.com/support/kb/articles/q271/9/54.asp

Cannot Print Selected Area After Installing Frame Spoof Patch [Q198940]
http://support.microsoft.com/support/kb/articles/q198/9/40.asp

Cannot Print a Range of Pages on a Web Site [Q255623]
http://support.microsoft.com/support/kb/articles/q255/6/23.asp

Cannot Print Web Pages [Q298847]

When you attempt to print a Web page while you are browsing the Internet with Internet Explorer, the Web page may not print.
http://support.microsoft.com/support/kb/articles/q298/8/47.asp

 

Cannot print java applets

http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q305535

 

Q309349  Java Programs Are Not Printed in Internet Explorer 5.5 or Later

http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q309349

 

Internet Explorer Printing May Not Work After Office XP Install [Q301960]
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q301960

 


Disabling the Messenger advertisement pane

 

It depends on your operating system/version of Messenger.

 

Check the folder ..\programs\messenger for a hidden file called links.txt.  If it exists, open it and delete the contents.  Then make the folder read-only (right click and select properties).

 

If you are using Exchange Server, have a look at this link:

http://support.microsoft.com/default.aspx?scid=kb;EN-US;q264472

 

In Windows XP there is no links.txt - this is because you do not get the advertising pane until you install the 4.6 add-in.  To turn off the banner pane in XP simply go to tools, add in and turn off the MSN add in by removing the tick.

 


The Application Called an Interface That Was Marshaled for a Different Thread

 

First, have a look at this link:

http://support.microsoft.com/default.aspx?scid=kb;en-us;Q306892

 

Also note that Netsonic has been known to cause this problem. Uninstall it completely.

 


Uninstall Windows Messenger

 

Assuming it does not appear in control panel, add/remove programmes:

 

Run the following command:

 

RunDll32 advpack.dll,LaunchINFSection %windir%\INF\msmsgs.inf,BLC.Remove

 

Another method is as follows:

 

Search for a hidden file called SYSOC.INF in C:\Windows\Inf (warning - there are reports, not yet confirmed, that the latest update of Windows Messenger disables the sysoc.inf edit - 31 Mar 02)

 

Open SYSOC.INF with Notepad and search for the following sentence:

msmsgs=msgrocm.dll,OcEntry,msmsgs.inf,hide,7

3. Remove the word "hide" from the line, then close the file, saving the changes. Do NOT remove the extra comma [ , ].

4. Messenger should now appear in Add/Remove Programs in Control Panel (Add/Remove Windows Component).

 


MSIMN Caused an Invalid Page Fault in Module Wab32.dll

 

OLEXP: MSIMN Caused an Invalid Page Fault in Module Wab32.dll [Q247706]
http://support.microsoft.com/support/kb/articles/q247/7/06.asp

OLEXP: How to Troubleshoot the Invalid Page Fault Error Message [Q275543]
http://support.microsoft.com/support/kb/articles/q275/5/43.asp

 

 


Viewing a TIFF picture in IE

IE does not have native support for TIFF graphics.  You will need to use a programme such as Kodak Image Magic or a third party product such as Alternatiff (www.alternatiff.com)

 

Here is an interesting KB article describing a problem viewing TIFF caused by the installation of MS02-005 Security Update for IE (11 February 2002):

http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q319829

 

Another article related to TIF problems:

 

"Always Ask Before Opening This Type of File" Setting Is Lost for .tif Files (Q320289)
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q320289

 

 


How to show all favorites

 

Go to IE tools, internet options, advanced and turn off "Enable Personalized Favorites Menu"

 

 


Lock down IE so it only accesses one site

 

How to Configure Internet Explorer 5.x to Block Access to All But Approved Internet Sites
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q267930

 

 


IE will not connect to a web page without manually typing http://

 

Using Regedit, have a look at this key:

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\URL

 

The correct settings should be as follows:

 

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\URL\DefaultPrefix]
Default ="http://"

Sub-key:

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\URL\Prefixes]

"ftp"="ftp://"
"gopher"="gopher://"
"home"="http://"
"mosaic"="http://"
"www"="http://"

 

Two files are available for download that should fix problems with the above settings.

 

URL.ZIP (suitable for Windows 2000 and later)

URL98NT.ZIP (suitable for all operating systems)

 

Open the zip files, rename the file extension from txt to reg and you can then merge the file with your registry.

 


Adding personalised toolbar buttons

 

These links are an excellent starting point:

http://msdn.microsoft.com/library/default.asp?url=/workshop/browser/ext/extensions.asp

 

http://msdn.microsoft.com/library/default.asp?url=/workshop/browser/ext/tutorials/button.asp

 


IE does not check for newer versions of web pages

Internet Explorer Does Not Check for Newer Versions of Web Pages
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q201535

Also your history folder may be corrupt. Advise on replacing is here

General interest information on the cache is available here

Also see the link below:

How Internet Explorer Cache Settings Affect Web Browsing
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q263070


View and print pages *without* images (toggle on/off utility)

Download and unzip the file available here.  Save its contents to any directory.  Now go to IE tools, internet options, accessibility.  Turn on the option to use style sheets as shown below:

Any images on the page will disappear, and you will be able to print out a web page without wasting ink on advertisements and banner ads etc.

Many thanks to Mike Burgess MVP for creating this little gem.


Can't adjust security settings at tools, internet options, security

Security tab is missing completely

 

Can be caused by a trojan, often loading by unsavoury websites:

http://securityresponse.symantec.com/avcenter/venc/data/js.fortnight.b.html

 

It may also be the Java.JJBlack Trojan.

 

There are several registry keys that could be causing a problem as listed below - search for the following entries and disable or delete as appropriate (making sure you make a backup of the keys beforehand). The DWORDS may appear at :

 

[HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\CurrentVersion\Internet Settings] - or -

[HKEY_CURRENT_USER\Software\Policies\Microsoft\Internet Explorer\Control Panel]
 

"Security_Zones_Map_Edit" or "Security_HKLM_only"

 

"Security_Options_Edit" which prevents users from changing security zone settings and disables the Custom Level button and security-level slider.

 

"SecChangeSettings" or  "SecAddSites"

 

"SecurityTab" (removes the Security tab completely)

 

Information about working in the registry is available here.

 

Also it may be a file called Inetcpl.cpl file is missing or damaged. Depending on your operating system it is found in ...\Windows System or %SystemRoot%\System32 folder. Replacing using MSCONFIG or System File Checker (SFC.EXE) as appropriate for your operating system.

 

You May Receive a Dr Watson Error Message When You Select the "Security" Tab in Internet Explorer

http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q294707

 


How to prevent web page caching (for site administrators and authors)

Please have a look at this link:

HOWTO: Prevent Caching in Internet Explorer [Q234067]
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q234067

Also of interest is:

"Pragma: No-cache" Tag May Not Prevent Page from Being Cached [Q222064]
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q222064

HOWTO: Prevent Caching in Internet Explorer [Q234067]
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q234067

HOW TO: Prevent Web Caching [Q311006]
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q311006

 

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Last updated Sunday, August 20, 2006