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Red X
Images missing
Fuzzy images
Distorted images

Fuzzy images

Go to the following registry key:

HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main

Right Click in the right pane and select New DWORD.

Create the DWORD UseHR and set its data value to 1 (number one).

(Taken from "Windows XP does not natively support High-DPI screens");EN-US;Q820286

Distorted images

There is a known problem with MS Patch 03-015 on some machines running IE6 SP1 - a fix is available as described at the URL below:;EN-US;q828682 

Red x - images missing

Go to IE Tools, Internet Options, Advanced, Multimedia. Ensure the option to show animations is turned on.

If you have just upgraded IE and you have Norton Internet Security installed reset your Personal Firewall Settings. If that doesn't work you will need to uninstall and reinstall NIS.

also causes a problem.

Make sure your cache is not overfull or corrupt. Create new IE data folders as per this link.

It has recently been noted that if IE is set to Auto-Select at View, Encoding that some sites will not load graphics. Set your system to Western European (Windows) or Western European (ISO).

If you are using a firewall such as Kerio (firewalls sometime have an ad blocking ability) or you are running any other ad-blocking software, disable it temporarily to see if it resolves your problem.

Refresh the page:

If no joy, make sure your graphics are associated to Internet Explorer:

Easy way (Doug Knox's script utility): 

Harder way:

Try running the following commands from start/run with all programmes shut down:

regsvr32.exe /i shdocvw.dll (all versions) ... and then

regsvr32.exe /i shdoc401.dll (with IE5 up)

If using WindowsME run this command:

regsvr32.exe /i thumbvw.dll

Press enter and reboot after each command.

After a wait you will get a *succeeded* dialogue box after each command. Click ok, reboot and see if things are fixed.

Note: These commands reset a lot of file associations back to the standard defaults, so some image viewer programmes may complain - but that's an easy fix - you can pick and choose your file associations later.

If still no luck, have a look at your Registry. Please, back up your registry first, and if you are really unsure, get someone who has a bit of experience to help you out.

Open regedit.exe and navigate to

HKEY_CLASSES_ROOT\.jpg (there is a dot before jpg)
For Content Type is should say "image/jpeg"
Do the same for .jpe and .jpeg

HKEY_CLASSES_ROOT\.gif (don't forget the dot)
For Content Type is should say "image/gif"

If things are still not working check out these links:

HOTFIX - IE6 SP1 - Image files do not appear when you view a web page with IE6 SP1:;EN-US;Q817177 

IE6 SP1 - IE may stop responding (hang) - images may not appear as expected and status bar says "items remaining" or "done":;EN-US;Q818506

IE6 SP1 - Web page does not load correctly when you open a page that contains Gzip-encoded content;EN-US;Q822002 

Web Accessories Functionality Turns Off Image Downloading [Q223050]

Images May Be Missing on Search Results Pages Using POST Redirect;EN-US;Q281197

Image Previews Not Displayed in Windows Explorer (Q192573);EN-US;Q192573 

IE may display only part of an EMF file:;EN-US;Q320882 


There are regular reports where people are unable to get graphics back despite our best efforts. This may be related to a corruption in the registry. The following is taken from a relevant knowledge base article:;EN-US;Q283807

"...If the problem [no graphics] is not resolved, a file or registry key required to display the Web page with the appropriate character set may be missing or damaged. To resolve this problem, restore Windows from a complete system backup or reinstall (or repair) Windows. If you are running Microsoft Windows Millennium Edition or Microsoft Windows XP, you may be able to resolve this issue without restoring or reinstalling Windows by using the System Restore utility to return your computer to a previous working state....

Note that in some cases you may also be able to resolve this problem by manually editing the registry. For example, if the 28591 String value is missing from the following registry key, a Web page that is encoded for the Western European (ISO) code page might not display any images:


The value for this registry key should be set to the name of the appropriate code page file in your Windows\System or Windows\System32 folder. For the Western European (ISO) code page, this value should be either Cp_28591.nls (Windows 98, Windows Millennium Edition) or C_28591.NLS (Windows NT 4.0, Windows 2000, Windows XP). For additional information about the character sets that are supported by Internet Explorer, visit the following Microsoft Web site: "

I suspect that a corruption within that key of the registry could also lead to IE losing encoding settings. So, if your encoding keeps changing, or you continue to be unable to see graphics despite your best efforts, I must repeat Microsoft's advice and ask you to repair/reinstall Windows.

*IF* you are an experienced computer user, and *IF* you are familiar with the registry I now have some txt files that can be converted to reg files and imported into Windows XP/NT4.0/2000 or Win98/ME. You must make sure that the NLS file referred to exists on your computer before importing the reg file, and you MUST back up your registry and MUST know how to restore it if things go wrong.

Western European (ISO) encoding
Windows 98/ME
Windows XP/NT4.0/2000

Western European (Windows) encoding
Windows 98/ME
Windows XP/NT4.0/2000

PLEASE BACK UP YOUR REGISTRY BEFORE IMPORTING THE ABOVE FILES. Extract the txt files and change the file type extension to reg before importing the files.

If the following registry key exists {1F48AA48-C53A-4E21-85E7-AC7CC6B5FFA8} rename the DLL file to which the CSLID points.

If the following registry keys exist, try exporting them (just in case) and then delete the originals: