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General downloading problems
Disable *all* other programmes, including your virus
scanner (but not your firewall). For example, a QuickTime
add-in called qttask.exe has been found to cause downloads
and installs to fail.
Also, Trend PC-cillin Anti-virus "Real Time Monitor"
can cause downloads to fail.
If you are running Windows ME and have Norton
System Doctor installed, search your system for files
called OEM****.INF (where * is variable) and the files are
zero byte in size. If you find them delete them, turn off
Norton System Doctor and try the install again.
Microsoft have issued a patch that will resolve the
OEM****.INF issue - see the link below:
CreateFile Improperly Returns ERROR_ALREADY_EXISTS if the
Drive Is Locked and the File Did Not Exist
http://support.microsoft.com/default.aspx?scid=kb;EN-US;301540
You cannot download files from an FTP server
http://support.microsoft.com/?scid=kb;EN-US;q816037
Internet Explorer Opens .exe Files Instead of Downloading
Them (140991)
http://support.microsoft.com/default.aspx?scid=kb;en-us;140991
Error Message: Error Locating Object Handler
Error Locating Object Handler
There is no viewer available for the type of object you are
trying to to open. The following information is available
about this object:
Address of Object: Web_address_of_the_file
Content Type: type of file
Possible location of viewer: Microsoft ActiveX Gallery
Do you want to go to this location to download a viewer for
this type of object ?
http://support.microsoft.com/support/kb/articles/q180/5/53.asp
Cannot Use Internet Explorer to Download Files
You cannot use Internet Explorer to download files. However,
you can download files from the Internet through the use of
other methods, such as File Transfer Protocol (FTP)-client
programs.
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q306837
Err Msg Downloading File: Download Accelerator Error
When you start Microsoft Internet Explorer and attempt to
download a file over the Internet, you may experience the
following behavior:
An additional toolbar is displayed in your browser window,
and the File Download dialog box looks different than the
Internet Explorer File Download dialog box.
-and-
When you click Start Download in the Download File Info
dialog box that is displayed on your screen, you may receive
the following error message:
Retry the download of file name
When you click Retry Now, you may receive the message again.
After you click Retry Now several times, you may then
receive the following error message:
Download Accelerator Error
Connection to site failed: An invalid argument was supplied
while trying to download file name
where file name is the name of the file that you are
attempting to download.
As a result, you may be unable to download the file.
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q306903
Error Message: Error Locating Object Handler
Error Locating Object Handler
There is no viewer available for the type of object you are
trying to to open
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q309300
Cannot download with Internet Explorer
If you click a link to download a file, nothing happens.
If you right-click the link, and then click Save Target As
on the shortcut menu that appears, the Save As dialog box
appears briefly and then disappears
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q299328
Not Prompted to Specify Download Folder for File
When you download a file from the Internet, you may not be
prompted for the location in which to save the file that you
are downloading. Instead, the file may be opened
http://support.microsoft.com/support/kb/articles/q177/9/76.asp
File appears to be downloading but is not
When you attempt to download a file from a Web site, the
Copying dialog box may appear (containing two folder icons
with page images moving between them), but the File Download
dialog box may not appear.
In this case, you may be unable to download a file
http://support.microsoft.com/support/kb/articles/Q301/7/16.ASP
Internet Explorer Window Closes When You Click a Download
Link
After you click a link to download a file and receive a
prompt to run the file from the current location or save it
to disk, the browser window closes
http://support.microsoft.com/support/kb/articles/q268/9/76.asp
Browser Window Closes When You Click Link to Download
Files
In Internet Explorer 5.5, when you try to download a file
from the Internet, the download may start, but the browser
window may then close
http://support.microsoft.com/support/kb/articles/q275/2/90.asp
Error Message Attempting to Download .pdf File
Internet Explorer cannot download from the Internet site
File_name from Computer_name.
The download file is not available. This could be due to
your Security or Language settings or because the server was
unable to retrieve the requested file
http://support.microsoft.com/support/kb/articles/q231/2/96.asp
Cannot Download Documents from a Secure Web Site
Internet Explorer cannot open the Internet site
https://<Web address>/<filename>.doc
Server execution failed
-or-
Microsoft Excel cannot access the file
'https://<Web address>/<filename>.xls.'
http://support.microsoft.com/support/kb/articles/q196/1/24.asp
Err Msg: Internet Explorer Could Not Download <Filename>
When you attempt to download a Microsoft Excel (.xls, .xlm,
.xlc, .xlt), Microsoft PowerPoint (.ppt), Microsoft Word
(.doc, .dot), or Adobe (.pdf) file from the Internet, you
may receive the following error message:
Internet Explorer could not download <filename> from <Web
site>. The downloaded file is not available. This could be
due to your Security or Language Settings or because the
server was unable to retrieve the requested file.
NOTE: Other extensions may be affected as well.
http://support.microsoft.com/support/kb/articles/q196/5/05.asp
Internet Explorer May Not Open a Small Document
When you attempt to open a small document (such as a
Microsoft Office document or a .pdf file) in Internet
Explorer 5.01 or Internet Explorer 5.01 Service Pack 1
(SP1), you may receive the following error message:
The page cannot be displayed.
If you click Refresh, the document is displayed correctly.
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q276436
You Cannot Download Files That Are 2 GB or Larger
When you attempt to download a file from the Internet by
using Hypertext Transfer Protocol (HTTP) in Microsoft
Internet Explorer, you may find that the download does not
complete. As a result, you cannot download the file
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q298618
Q231755 Extra File Extension May Be Added to Downloaded
Files
When you download a file using Internet Explorer, a
duplicate file extension may be added to the file name
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q231755