Sandi's Site
Blank / empty / see-through windows or have to refresh to see contents
Knowledge base articles have been released addressing a
'bug' that causes blank windows in IE.
http://support.microsoft.com/?kbid=870863 (turn
off HTTP 1.1 or turn off encoding autoselect)
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q816405
(turn on HTTP 1.1)
Hotmail: Tools, internet options, advanced, browsing, HTTP
1.1 settings. Turn off "Use HTTP 1.1", turn on "Use HTTP 1.1
through proxy connections" (success seems to be dependent
upon ISP)
HTML pages only partly appear, HTML pages do not appear or
network stops responding
http://support.microsoft.com/?kbid=823386
Internet Explorer Displays a Blank Page and May Appear to
Stop Responding on Windows 2000
http://support.microsoft.com/?kbid=832624
Try disabling *all* other programmes, including virus
scanners (but not firewall), to see if there is an
improvement. If not, proceed as follows:
You may have a broken entry in file associations.
Go to My Computer, View, Folder Options,
File Types (or Control Panel, Folder
Options depending on your operating system).
Scroll down to the URL:Hypertext Transfer Protocols,
click Edit twice and make sure the following is in
the application used to perform action box - make sure that
it is entered EXACTLY as it appears, including all quote
marks and spaces:
"C:\PROGRAM FILES\INTERNET EXPLORER\iexplore.exe" -nohome
The same applies for URL:Gopher
DDE should be set to: "%1",,-1,0,,,,
Application should say: IExplore
DDE application not running should be blank
Topic should be: WWW_OpenURL
Open in New Window is dependent on the following
files, therefore you should ensure they are the correct
version for your system, and correctly registered.
This new command, for later versions of IE, may work:
iexplore /rereg
If the above command fails, continue with the instructions
below.
Run the following commands from start/run. Run each line
individually. After each run, you should see a short message
stating the command was successful. The first command is the
one most likely to work.
regsvr32 Urlmon.dll
regsvr32 Shdocvw.dll
regsvr32 Shell32.dll (only applicable to Windows ME,
Windows 2000 and XP - if using an earlier operating system,
run regsvr32 shdoc401.dll)
regsvr32 Oleaut32.dll
regsvr32 Actxprxy.dll
regsvr32 Mshtml.dll
It has been noted that replacing OLEAUT32.dll will work when
all else has failed. Do that using System File Checker, or
if you have Office 2000 installed....
Microsoft Office 2000 or an Office 2000 Component Is
Installed on Your Computer
If Office 2000 or or an Office 2000 component is installed
on your computer, obtain and install the Office 2000 Service
Release 1 (SR-1). For information about how to do so, please
visit the following Microsoft Web site:
http://www.microsoft.com/office/previous/default.htm
Microsoft Office 2000 or an Office 2000 Component Is Not
Installed on Your Computer
If Office 2000 or or an Office 2000 component is not
installed on your computer, obtain and install the
Mcrepair.exe tool. To do so, please visit the following
Microsoft Web site, save the Mcrepair.exe file to the
desktop, and then run Mcrepair.exe:
http://download.microsoft.com/download/msninvestor/patch/1.0/win98/en-us/mcrepair.exe
Update your MS scripting engine:
Windows 98, ME, NT
http://microsoft.com/downloads/details.aspx?familyid=0A8A18F6-249C-4A72-BFCF-FC6AF26DC390&displaylang=en
Windows 2000 and XP
http://www.microsoft.com/downloads/details.aspx?FamilyID=c717d943-7e4b-4622-86eb-95a22b832caa&DisplayLang=en
Note: If the IE repair tool is available to you (Control
Panel, Add/Remove Programs, highlight IE,
select Add/Remove) - running a repair will often fix
the above associations automatically.
Further note:
I thought installing Mozilla was quite a polite event,
especially considering the fact that I didn't allow it to
take over any defaults as part of the install.
Despite my care, I discovered that hyperlinks in emails
weren't working properly anymore - IE was opening, but just
to a blank window. No attempt to access the URL was made.
Somehow or other, WWW_OpenURL disappeared out of 'topic' in
the default open action for the URL:Hypertext Transfer
protocols and Gopher - nothing else was out of whack - go
figure :-/
Some knowledge base articles addressing the blank window
problem are:
Browser Window Is Blank After You Install First Aid 98
[Q182038]
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q182038
Current Web Page Is Blank After Opening an Outlook:// URL
[Q257136]
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q257136
New window is blank or nothing happens when you click on a
link - Q281679
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q281679