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RealPlayer V7 installed Comet Cursor causing invalid page faults in user <unknown> or shlwapi.dll
Make sure you are not prompted to install Comet Cursor again
Below is the KB released by Microsoft regarding Comet Cursor:
Protection Faults with Comet Cursor 1.5 Installed [Q281849]
Real Player can be configured to stop attempts to record your preferences. Go to options/preferences and choose *not* to record a users "habits".
It has been noticed that Comet Cursor will cause <unknown> errors in IEXPLORE when trying to download Macromedia Flash (or even when refusing the plug-in). Uninstalling Comet Cursor has resolved the problem.